I provided a general brief to a few different agencies, and BeHappy’s response was the most impressive. We both had a similar mindset about product development and user research. They were interested in my project, and I could tell they had a collaborative, agile working style. (...)
The project manager does a good job of managing expectations and keeping track of deadlines. Whenever we talked, he never let us get lost in the details. Our conversations were always aligned with the project goals.